- (i) For all construction work with approved load up to 80 kilowatts (such as - residential, commercial and industrial establishments, bridges, flyovers, electricity centers, etc.), electricity usage shall fall under LT-C 2 customer category. - (ii) Upon completion of construction work, the construction connection shall be converted to the appropriate customer category through the prescribed process, where applicable.

For all government-non-government educational, religious and charitable institutions and hospitals with approved load up to 80 kilowatts, electricity usage shall fall under LT-D 1 customer category.

All street lights with approved load up to 80 kilowatts, all water pumps installed for public interest for drinking water supply, all drinking water pumps installed for public interest for arsenic-free water supply in rural areas, and water drainage pumps installed for public interest for waterlogging mitigation shall fall under LT-D 2 customer category.

Electricity usage of battery charging stations with approved load up to 80 kilowatts shall fall under LT-D 3 customer category.

- (i) Electricity usage for temporary social programs, exhibitions and commercial activities (connections that are generally not converted to permanent connections) with approved load up to 80 kilowatts shall fall under LT-F customer category. - (ii) Generally, connections of this category shall be considered for a maximum of 3 (three) months, however, upon customer request in such circumstances, the maximum time limit for electricity usage of LT-F customer category may be increased up to 1 (one) year.

- (i) For all fully residential buildings/establishments and fully residential buildings/establishments operated by associations with approved load above 80 kilowatts up to maximum 5 megawatts, electricity usage shall fall under MT-1 customer category. - (ii) Generally, metering/billing for MT-1 customer category shall be done through main meter and sub-meter method. However, single meter based system shall also remain in effect. In both cases, there shall be one main meter at the high voltage end of the transformer where total energy shall be recorded. The customer shall install their own substation including transformer, high voltage controller and protective equipment, and power factor correction equipment. - (iii) For metering/billing through main meter and sub-meter method, there shall be separate sub-meters and account numbers for each residential flat/customer under the main meter, and residential sub-meters shall be billed according to LT-A (Residential) customer category tariff (including slab benefits), conditions (power factor surcharge, security deposit, etc.) and miscellaneous charges/fees. - (iv) The total units used by the main meter minus the sum of units recorded/billed by residential sub-meters shall be considered as Common Service Use, and Common Service Use shall be billed according to MT-1 (Residential) customer category tariff, conditions (power factor surcharge, security deposit, etc.) and miscellaneous charges/fees. The approved load for Common Service Use shall be specified. - (v) Upon customer request, single meter based billing system may be converted to main meter and sub-meter based metering/billing system.

- (i) All offices, shops, shopping complexes/plazas, hotels/motels/restaurants, resorts, entertainment establishments, cinema halls, business/trading, commercial and service providing other establishments, and commercial and common service electricity usage of multi-storied mixed (commercial and residential) buildings/establishments with approved load above 50 kilowatts up to maximum 5 megawatts shall fall under MT-2 customer category. - (ii) There shall be one main meter at the high voltage end of the transformer where total energy shall be recorded. The customer shall install their own substation including transformer, high voltage controller and protective equipment, and power factor correction equipment. - (iii) For all customers except multi-storied mixed (commercial and residential) buildings/establishments, billing shall be done through single point metering system. - (iv) For multi-storied mixed (commercial and residential) buildings/establishments, billing shall be done through main meter and sub-meter method. There shall be separate sub-meters and account numbers for each residential flat/customer under the main meter, and residential sub-meters shall be billed according to LT-A (Residential) customer category tariff (including slab benefits), conditions (power factor surcharge, security deposit, etc.) and miscellaneous charges/fees. - (v) The total units used by the main meter minus the sum of units recorded/billed by residential sub-meters shall be considered as commercial and Common Service Use, and in this case shall be billed according to MT-2 (Commercial and Office) customer category tariff, conditions (power factor surcharge, security deposit, etc.) and miscellaneous charges/fees. The approved load for commercial and Common Service Use shall be specified. - (vi) For those multi-storied mixed (commercial and residential) buildings/establishments where single metering system is currently in practice, if the customer expresses wish, they may convert the metering system to main meter and sub-meter system at their own expense. - (vii) Until the single metering system is converted to main meter and sub-meter system, the single meter based billing system shall remain in effect.

- (i) All construction work (such as - residential, commercial and industrial establishments, bridges, flyovers, electricity centers, etc.) with approved load above 50 kilowatts up to maximum 5 megawatts shall fall under MT-4 customer category. - (ii) Upon completion of construction work, the construction connection shall be converted to the appropriate customer category through the prescribed process, where applicable.

All other medium tension customers with approved load above 50 kilowatts up to maximum 5 megawatts based on single point meter, such as: all government-non-government educational, religious and charitable institutions and hospitals, cantonments, public libraries, museums, water pumps installed for public interest for drinking water supply, water drainage pumps installed for public interest for waterlogging mitigation, railways, metros, airports, etc., excluding customers under MT-1 (Residential), MT-2 (Commercial and Office), MT-3 (Industry), MT-4 (Construction), MT-6 (Temporary), MT-7 (Battery Charging Station) and MT-8 (Irrigation/Agricultural Pump) customer categories, shall fall under MT-5 customer category.

- (i) Electricity usage for temporary social programs, exhibitions and commercial activities (connections that are generally not converted to permanent connections) with approved load above 50 kilowatts up to maximum 5 megawatts shall fall under MT-6 customer category. - (ii) Generally, connections of this category shall be considered for a maximum of 3 (three) months, however, upon customer request in such circumstances, the maximum time limit for electricity usage of MT-6 customer category may be increased up to 1 (one) year.

Electricity usage of battery charging stations with approved load above 50 kilowatts up to maximum 5 megawatts at medium tension shall fall under MT-7 customer category.

Irrigation/agricultural pumps with approved load above 50 kilowatts up to maximum 5 megawatts shall fall under MT-8 customer category.

All customers with approved load above 5 megawatts up to maximum 30 megawatts based on single point meter, excluding commercial and office, industry and construction establishments/customers under HT-2 (Commercial and Office), HT-3 (Industry) and HT-4 (Construction) customer categories, shall fall under HT-1 customer category.

All offices, shops, shopping complexes/plazas, hotels/motels/restaurants, resorts, entertainment establishments, cinema halls, business/trading, commercial and service providing other establishments, and commercial and common service electricity usage of multi-storied mixed (commercial and residential) buildings/establishments with approved load above 5 megawatts up to maximum 30 megawatts shall fall under HT-2 customer category.

- (i) All construction work (such as - residential, commercial and industrial establishments, bridges, flyovers, electricity centers, etc.) with approved load above 5 megawatts up to maximum 30 megawatts shall fall under HT-4 customer category. - (ii) Upon completion of construction work, the construction connection shall be converted to the appropriate customer category through the prescribed process, where applicable.

For new connections, approved load up to 80 kilowatts shall be considered as Low Tension (LT) customer. - As per requirement, new customers with approved load above 50 kilowatts up to 80 kilowatts may fall under either LT or MT customer category. - However, for existing customers with approved load above 50 kilowatts up to 80 kilowatts, their current customer category (approved load up to 50 kilowatts - LT and approved load above 50 kilowatts up to 80 kilowatts - MT) shall remain unchanged/continue.

For customers whose bills are being billed in any customer category other than the prescribed customer categories mentioned above before the issuance of this notification, all such customers shall be deemed to have been automatically converted to customers of the prescribed category from bill month February 2024, and no charges/fees shall be applicable for this.

For new connections, approved load up to 80 kW shall be considered as Low Tension (LT) customer. As per requirement, new customers with approved load from above 50 kW to 80 kW may fall under either LT or MT customer category. However, for existing customers with approved load from above 50 kW to 80 kW, their current customer category (approved load up to 50 kW as LT and approved load from above 50 kW to 80 kW as MT) shall remain unchanged/continue.

For calculating demand charge, demand (kW) shall be considered as follows: - (a) For all LT and MT customers: Approved load (kW) shall be applicable. - (b) For all HT and EHT customers: The highest recorded maximum demand (kW) or 80% of approved load (kW), whichever is higher, shall be applicable.

For those Rural Electrification Board (REB) Palli Bidyut Samities (PBS) whose Life-Line (0-50 units) customer energy rate/charge is above Tk 4.63/kWh, the existing energy rate/charge of those PBS shall remain unchanged. Customers other than Residential customer category shall not receive the benefit of Life-Line (0-50 units) customer tariff.

For all applicable customer categories generally, the time from 11:00 PM to 5:00 PM the next day shall be considered as off-peak. However, only for LT-D 3 and MT-7 customer categories, the time from 11:00 PM to 5:00 AM the next day and from 9:00 AM to 5:00 PM shall be considered as off-peak.

For LT-D 3 and MT-7 customer categories, the time from 5:00 AM to 9:00 AM shall be considered as super off-peak.

For all applicable customer categories generally, the time from 5:00 PM to 11:00 PM shall be considered as peak.

For MT-5 customer category under Bangladesh Power Development Board, Dhaka Power Distribution Company Limited, Dhaka Electric Supply Company Limited, West Zone Power Distribution Company Limited and Northern Electricity Supply Company Limited, where electricity usage is mainly (approximately 80%) residential in nature such as dormitories including cantonments or universities - in such cases, the used electricity shall be billed as follows: 20% at MT-5 energy rate/charge (10.61 Tk/kWh), 72% at the average of LT-A 3rd tier and 4th tier energy rate/charge (7.81 Tk/kWh), and 8% at LT-A 6th tier energy rate/charge (14.61 Tk/kWh). For Palli Bidyut Samities under Bangladesh Rural Electrification Board, in continuation of the provision of entire consumed electricity, billing shall be done according to MT-5 energy rate/charge.

If any ambiguity arises in the interpretation of any provision of this notification or in determining the customer category of any customer, it shall be referred to the Power Division and the decision given by the Power Division in this regard shall be considered final.

The notification S.R.O. No. 9-Law/2023 issued on January 12, 2023 is hereby repealed, and any proceedings or cases pending under the repealed notification shall be disposed of according to the said notification.

The electricity tariff and other charges/fees redetermined under this notification shall be effective from bill month February 2024.