Hotlines & complaints

Who to call for a power cut, a wrong bill, or an emergency — the unified 16999 line, every distributor's own hotline, and the exact escalation ladder when a complaint isn't resolved.

Official links & apps

The real, verified official websites, bill portals and mobile apps for all six Bangladesh electricity distributors — so you never get caught by a look-alike or out-of-date clone.

Pay bill & recharge

Pay your bill or top up a prepaid meter the easy way — which apps work for your company, the fees and minimum recharge, and how to punch in your token.

Get a new connection

Applying for a new meter? Here are the documents, fees and steps for each company — and the official portal to apply on.