Official documents & guidelines
The official rules are buried in scattered, legacy-font and scanned PDFs. Here they are in one readable index — a plain-language line on each, with a link to the official source.
What this is
- Government rules are often buried in legacy-font or scanned PDFs — even Google can't read them
- Here each one has a plain-language summary and a link to the official source
- Jump straight to the original document, or to our page that explains it
Tariff & charges
Retail Electricity Tariff Order 2026
BERC · 2026
The official per-unit slab rates, demand charge and effective date that every distributor must bill on. (BERC publishes it as a scanned image, so it isn't searchable.)
National service fees & security deposit (S.R.O. 43-Law/2024)
BERC · 2024
The national schedule of connection, reconnection, meter-test and other fees, security-deposit rates, late-payment and power-factor surcharges — the same for all six distributors.
New connection
Revised documents required for a new connection
Power Division · 2025
The 23 Dec 2025 reform: one national document checklist across 10 connection types, the 'same name, same premises' simplification, and a minimal list for landless/char residents.
Rooftop solar & net metering
Net Metering Guideline 2025
SREDA / Power Division · 2025
Who can do rooftop solar net metering, how much you may export (up to 100% of sanctioned load), the CAPEX/OPEX options, and how the credit settles against your bill.
National Rooftop Solar Programme Implementation Guideline
Power Division · 2025
The national rooftop-solar push (20% renewable by 2030 / 30% by 2040) — the utility, third-party and private-investment models for putting solar on your roof.
Appliances & efficiency
Appliance Energy-Efficiency Labelling Regulation 2023
SREDA · 2023
The legal basis of Bangladesh's energy-star label: the 5-level rating, how models are registered and tested, and the label you should look for when buying.
Air Conditioner Energy-Efficiency Benchmark 2021
SREDA · 2021
The EER/COP figures for split ACs by capacity — concrete numbers you can use to judge whether an AC is efficient before you buy.
EV charging
Electric Vehicle Charging Guideline 2022
Power Division / SREDA · 2022
The rules for charging an EV — home charging on the residential tariff, charger types and standards, and the two-step approval to set up a public charging station.
Saving electricity
Guideline on Efficient & Economical Use of Electricity 2022
SREDA · 2022
SREDA's room-by-room, appliance-by-appliance tips for using less electricity — including the AC rule that each 1°C higher saves about 10%.
Prepaid & metering
Smart Prepaid-Meter Usage Guide
NESCO · 2024
How to read your balance, recharge, enter a 20-digit token, use the keypad short-codes, and what emergency/friendly balance means on a smart prepaid meter.
Consumer rights & rules
BERC Act 2003 (§34 — tariff & consumer hearing)
Power Division · 2003
The law that lets BERC set tariffs through public hearings — and gives consumers the right to object. The basis for complaining beyond your distributor.
More citizen services
Find my distributor
Pick your district and area type to find which of Bangladesh's six electricity distributors serves you — then jump straight to that company's official hotline, bill portal and apps.
Hotlines & complaints
Who to call for a power cut, a wrong bill, or an emergency — the unified 16999 line, every distributor's own hotline, and the exact escalation ladder when a complaint isn't resolved.
Official links & apps
The real, verified official websites, bill portals and mobile apps for all six Bangladesh electricity distributors — so you never get caught by a look-alike or out-of-date clone.
Service timelines
How long should a new connection, reconnection or name change actually take? The promised days from each company's citizen charter, side by side.